Patient Onboarding Associate
AR, KY, MS, SC, Norfolk VA, Virginia Beach VA, WV, AL, FL, GA, ID, MI, MO, IN, NJ, OH, TX (except Houston), TN, WI, PST, CST, ESTFull-TimeEntry
Salary16 USD per hour
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Job Details
- Experience
- 1 year required
- Required Skills
- Customer serviceTime ManagementData entryGoogle Workspace
Requirements
- Office Admin experience, 1 year required
- High School Diploma or equivalent
- Demonstrates a high level of customer service and interpersonal communication skills
- Call/Contact center or other high call volume experience, 1 year preferred
- Proficient with Google Suite
- Highly detail-oriented
- Ability to multi-task in a fast-paced work environment
- Must be able to work both days of the weekend
- Must have reliable, high-speed internet and a backup internet option
Responsibilities
- Manage the registration, scheduling, and rescheduling processes for new and existing patients.
- Ensure accurate record management by obtaining and communicating relevant patient information.
- Receive, screen, and coordinate telephone calls from healthcare providers.
- Proactively make outbound calls and send emails to patient leads.
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