Social Media Content Specialist

Source API remote eligibility restrictions: Canada, North American Central TimeFull-TimeMiddle
Salary16.6 - 19.7 CAD per hour
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Job Details

Languages
English and French
Required Skills
Content creationCustomer service

Requirements

  • Strong written communication skills in English and French
  • Experience managing social platforms, specifically moderating and engaging
  • Ability to write for brands and adapt tone for different audiences
  • Familiarity with all major social platforms
  • Strong organizational skills, reliability, and excellent customer service instincts
  • Access to reliable, high-speed internet

Responsibilities

  • Moderate and respond to comments across client social channels using their unique brand voice
  • Write thoughtful, engaging content to spark conversations and drive engagement
  • Help maintain online communities that are safe, respectful, and aligned with client guidelines
  • Escalate issues, insights, or trends to the internal team when needed
  • Build a strong understanding of client brands, including their strategy, tone, and audience
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16.6 - 19.7 CAD per hour
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