Social Media Content Specialist
Source API remote eligibility restrictions: Canada, North American Central TimeFull-TimeMiddle
Salary16.6 - 19.7 CAD per hour
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Job Details
- Languages
- English and French
- Required Skills
- Content creationCustomer service
Requirements
- Strong written communication skills in English and French
- Experience managing social platforms, specifically moderating and engaging
- Ability to write for brands and adapt tone for different audiences
- Familiarity with all major social platforms
- Strong organizational skills, reliability, and excellent customer service instincts
- Access to reliable, high-speed internet
Responsibilities
- Moderate and respond to comments across client social channels using their unique brand voice
- Write thoughtful, engaging content to spark conversations and drive engagement
- Help maintain online communities that are safe, respectful, and aligned with client guidelines
- Escalate issues, insights, or trends to the internal team when needed
- Build a strong understanding of client brands, including their strategy, tone, and audience
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