Customer Success Associate
G
GoGuardianEdTech
United StatesTemporaryMiddle
Salary30 - 32 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 1–3 years
- Required Skills
- SalesforceCustomer SuccessSaaS
Requirements
- 1–3 years of experience in SaaS inside sales, renewals, or customer success
- Proven ability to manage a high-volume, transactional book
- Salesforce proficiency
- Strong written and phone communication skills
- Self-directed and organized with ability to prioritize tasks
- Comfortable in a fast-paced remote environment
Responsibilities
- Own and execute sub-$2,500 renewal opportunities in your region (400–700 accounts)
- Work the Foundation renewal playbook: outreach, quote delivery, follow-up, and close
- Identify and pitch multi-year conversion opportunities
- Maintain Salesforce hygiene daily
- Escalate accounts that exceed $2,500 ARR, show churn signals, or require strategic conversation
- Participate in weekly team syncs, regional check-ins, and monthly reviews
View Full Description & ApplyYou'll be redirected to the employer's site
