Associate Account Manager, Social Commerce
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–3 years
- Required Skills
- Project ManagementData AnalysisAccount ManagementDigital Marketing
Requirements
- 2–3 years of experience in client services, influencer marketing, affiliate marketing, social media, eCommerce, or digital marketing environments.
- Experience supporting client accounts within agency, brand, or fast-paced digital commerce settings.
- Strong understanding of TikTok, creator culture, influencer ecosystems, and social commerce best practices.
- Excellent organizational and project management skills with the ability to manage multiple campaigns and deadlines simultaneously.
- Strong communication and relationship-building abilities when working with clients, creators, affiliates, and internal stakeholders.
- Data-driven mindset with the ability to analyze and interpret performance metrics such as GMV, ROI, conversion rates, and campaign engagement.
- Familiarity with TikTok Creator Marketplace, affiliate platforms, reporting tools, and project management systems.
- Experience working directly with influencers, creators, or affiliate programs is strongly preferred.
- Creative and proactive approach with a passion for social trends, digital content, and emerging commerce technologies.
- Ability to thrive in collaborative, remote-first, and fast-evolving work environments.
Responsibilities
- Support the day-to-day management of multiple social commerce and TikTok Shop client accounts under senior account leadership.
- Assist in executing growth strategies aligned with client KPIs, revenue goals, and platform performance objectives.
- Coordinate campaign timelines, deliverables, creator communications, and project milestones to ensure smooth campaign execution.
- Prepare performance reports and campaign summaries highlighting metrics such as GMV, creator output, engagement, and optimization opportunities.
- Monitor platform trends, campaign performance, and emerging social commerce features to identify actionable insights and growth opportunities.
- Research, identify, and support onboarding of influencers, affiliates, and creators aligned with brand objectives and campaign strategies.
- Manage creator relationships and communications to ensure content quality, timely delivery, and alignment with campaign briefs.
- Support affiliate campaign setup, product sampling coordination, shipment tracking, and creator deliverable approvals.
- Collaborate with design, content, and commerce teams to optimize storefront experiences, product detail pages, and promotional strategies.
- Maintain organized campaign documentation, reporting trackers, affiliate dashboards, and operational workflows.
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