Renewals Manager (EMEA)
D
DockerSoftware, SaaS
Location: England; Secondary Locations: France, Germany, Italy, Portugal, SpainFull-TimeManager
Salary€85.4K - €122K; €85.4K – €122K • OTE • Offers Equity; EU Salary Range: EU Salary Range €85.4K – €122K • OTE • Offers Equity
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Job Details
- Experience
- 4+ years of experience in a sales or account management role
- Required Skills
- SalesforceNegotiationAccount ManagementStakeholder managementCRMSaaS
Requirements
- Bachelor's degree in business, marketing, or a related field.
- 4+ years of experience in a sales or account management role preferably in a SaaS company.
- Experience working with Mid Market and Enterprise level accounts.
- Strong communication and negotiation skills.
- Ability to build strong relationships with customers.
- Proactive and able to manage multiple accounts simultaneously.
- Experience with Salesforce or other CRM tools is a plus.
Responsibilities
- Manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals.
- Build strong relationships with customers, and identify opportunities for upselling and cross-selling.
- Negotiate and close renewal contracts, working closely with our sales team.
- Communicate effectively with both technical and non-technical stakeholders, articulating the value that we provide to our customers.
- Collaborate with cross-functional teams to ensure that customer needs are met and issues are resolved.
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