Head of People Ops
New
United StatesFull-TimeManager
Salary229,565 - 360,745 USD per year total compensation
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Job Details
- Experience
- 5–7+ years
- Required Skills
- ComplianceStakeholder management
Requirements
- Bachelor’s degree in Human Resources, Business, Operations, or a related field.
- 5–7+ years of experience in People Operations, HR Operations, or a similar operational HR role.
- Experience managing or administering employee benefits programs.
- Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics.
- Strong understanding of core HR processes, compliance requirements, and people practices.
- Demonstrated ability to streamline and improve processes as an organization grows.
- Strong communication and stakeholder management skills.
- Comfort working in a fast-paced, evolving environment.
- AI-native mindset with enthusiasm for integrating intelligent tools.
- Strong understanding of People Operations systems and tools.
Responsibilities
- Lead the optimization and delivery of People processes and policies across the entire employee lifecycle.
- Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support.
- Ensure consistent, compliant people practices across all regions where we operate.
- Develop and maintain clear, accessible documentation, guides, and resources for employees and managers.
- Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes.
- Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications.
- Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries.
- Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations.
- Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions.
- Build and implement an AI roadmap that transforms the overall people experience.
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