Sales & Customer Growth Lead

New
Work from anywhere in the U.S.Full-TimeLead
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
Account ManagementCRMCustomer SuccessSaaS

Requirements

  • 2+ years experience working in sales.
  • Ability to hit the ground running within the first few months.
  • Excellent listener and naturally curious.
  • Strong professional communication skills across phone, Google Meet, and email.
  • Self-directed and able to manage a pipeline in a remote environment.
  • Patient and empathetic towards volunteer-run organizations.
  • Highly coachable with a focus on acting on feedback.
  • Strong alignment with company values.
  • Must be based in the United States.

Responsibilities

  • Own inbound sales including trial signups, demo requests, and inquiries.
  • Run discovery calls and product walkthroughs for league administrators and coaches.
  • Develop relationships with volunteer sports administrators in the US & Canada.
  • Source and close new customers through outbound email campaigns.
  • Proactively guide active trial accounts through setup and go-live.
  • Provide consultative sales support tailored to different organization structures.
  • Partner with Customer Care on handoffs and shared account troubleshooting.
  • Surface recurring objections and feature gaps to product and marketing teams.
  • Maintain pipeline hygiene in CRM and track activity against targets.
  • Shape sales scripts, sequences, and pricing processes.
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