Customer Growth Lead
J
Jersey WatchSports Technology
Work from anywhere in the U.S.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- CRMCustomer SuccessSaaS
Requirements
- 2+ years of experience working in sales.
- Ability to hit the ground running within the first few months.
- Comfortable communicating via phone, video call, and email.
- Strong listening skills and natural curiosity.
- Highly organized and self-directed in a remote environment.
- Empathetic and patient approach when working with volunteer customers.
- Coachable with a willingness to act on feedback.
- Strong alignment with company values.
- US residency.
Responsibilities
- Own inbound sales by working trial signups, demo requests, and email inquiries.
- Run discovery calls and product walkthroughs with league administrators, coaches, and club directors.
- Develop relationships with a wide variety of volunteer sports administrators in the US & Canada.
- Source, create, and close new customers through outbound campaigns.
- Proactively reach out to trial accounts and guide them through registration and setup.
- Sell consultatively by mapping platform capabilities to organizational needs.
- Collaborate with the Customer Care team on handoffs, escalations, and shared accounts.
- Provide product feedback to the team based on recurring objections and feature gaps.
- Maintain clean pipeline hygiene in the CRM and track activity.
- Help shape sales scripts, sequences, and pricing conversations.
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