Director, Sales Operations

New
Fully remote work flexibility within the United States.Full-TimeDirector
Salary147,000 - 220,000 USD per year
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Job Details

Experience
10+ years
Required Skills
Stakeholder managementData analytics

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • 10+ years of experience in Sales Operations, Commercial Operations, Strategy, or Management Consulting roles.
  • Previous experience within Life Sciences, healthcare, or related industries is strongly preferred.
  • Deep expertise in Salesforce CRM, including reporting, dashboards, process optimization, and data governance.
  • Proven track record improving forecasting accuracy, pipeline management, and sales performance metrics.
  • Experience evaluating, selecting, and implementing commercial technologies and automation solutions.
  • Strong analytical and problem-solving skills with the ability to transform data into actionable business strategies.
  • Excellent communication, stakeholder management, and executive presentation abilities.
  • Ability to thrive in fast-paced, evolving, and growth-oriented environments while balancing strategic priorities with operational execution.
  • Strong collaboration and influencing skills across senior leadership and cross-functional teams.

Responsibilities

  • Lead sales forecasting and pipeline governance processes, ensuring accurate reporting, strong visibility, and data integrity across commercial operations.
  • Develop executive dashboards, reporting frameworks, and performance analytics that support strategic decision-making and identify business opportunities and risks.
  • Partner closely with commercial, marketing, business development, and leadership teams to align operational execution with go-to-market objectives.
  • Drive continuous improvement of sales operations processes, pipeline hygiene, operating rhythms, and productivity initiatives.
  • Serve as the business owner for Salesforce, ensuring platform optimization, user adoption, strong governance, and process scalability.
  • Evaluate and implement sales enablement technologies, automation tools, and GenAI solutions to improve commercial efficiency and insights.
  • Support account planning, performance management, and operational alignment across multiple business groups and practice areas.
  • Identify operational bottlenecks and lead cross-functional initiatives that improve forecasting accuracy, commercial effectiveness, and revenue growth.
  • Influence executive leadership discussions by translating complex data into clear strategic recommendations and actionable insights.
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147,000 - 220,000 USD per year
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