Customer Solution Architect
New
T
Tyk TechnologiesAPI Management
We offer unlimited paid holidays and remote working from anywhere in the worldFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- RESTful APIsDistributed Systems
Requirements
- Strong hands-on experience with APIs
- Experience with distributed systems
- Experience with cloud-native architectures
- Experience working directly with technical stakeholders (engineers/architects)
- Ability to explain complex technical concepts clearly
- Confident leading technical discussions and onboarding
- Experience conducting architecture reviews
- Strong troubleshooting and problem-solving skills in production
- High ownership mindset and initiative
- Willingness to travel
Responsibilities
- Own the technical onboarding journey from post-sale through to production readiness
- Act as a trusted technical advisor to customer engineering teams
- Guide customers on architecture, best practices, and long-term platform adoption
- Troubleshoot technical and production challenges alongside customers
- Deliver workshops, enablement sessions, and technical guidance
- Identify adoption risks and proactively drive successful outcomes
- Partner closely with Account Managers to support strategic accounts and expansion opportunities
- Collaborate across Presales, Support, Product, and Engineering to improve the customer experience
View Full Description & ApplyYou'll be redirected to the employer's site
