- Deliver quarterly planned work, including platform optimization, self-serve tooling, and platform rearchitecture.
- Expand Tyk Cloud across regions and clouds and reduce its operating costs.
- Automate operations in Go and build and maintain custom Kubernetes operators.
- Run platform services and databases, including MongoDB and Redis.
- Improve observability by identifying useful metrics and building dashboards and alerts.
- Keep runbooks and documentation current and support security work such as SOC 2 audits.
- Respond to platform alerts and incidents, restore service, escalate or help fix product bugs, and lead post-incident reviews.
- Act as second-line support for Customer Success requests that come directly from customers.
- Handle ad hoc Tyk Cloud requests from teams across the organization.
AWSKubernetesGo+5 more