- Own the technical onboarding journey from post-sale through to production readiness
- Act as a trusted technical advisor to customer engineering teams
- Guide customers on architecture, best practices, and long-term platform adoption
- Troubleshoot technical and production challenges alongside customers
- Deliver workshops, enablement sessions, and technical guidance
- Identify adoption risks and proactively drive successful outcomes
- Partner closely with Account Managers to support strategic accounts and expansion opportunities
- Collaborate across Presales, Support, Product, and Engineering to improve the customer experience
RESTful APIsDistributed Systems