Salesforce Business Analyst
New
O
Object FirstData Backup Storage
Location: RomaniaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Business AnalysisData AnalysisJiraReportingStakeholder management
Requirements
- 2+ years’ experience as a Salesforce Business Analyst or related role.
- Deep understanding of Salesforce Sales Cloud functionalities and business processes.
- Skilled Jira user, able to manage requirements, stories, and project boards.
- Demonstrated success in stakeholder engagement, requirement gathering, and process documentation.
- Strong written and verbal communication skills.
- Self-driven, with grit, tenacity, and a creative problem-solving approach.
- Proven ability to build relationships and work effectively in an international, distributed team environment.
- Proficiency in English.
Responsibilities
- Partner with stakeholders to elicit, document, and analyze requirements, using proven techniques such as user stories, process mapping, and interviews.
- Translate business needs into actionable Salesforce features and process improvements.
- Configure, test, and validate Salesforce solutions that support sales, marketing, and operational effectiveness.
- Foster a data-driven approach with regular reporting, guiding decision making and measuring business impact.
- Bridge the gap between technical teams and business stakeholders, ensuring clarity and alignment throughout projects.
- Champion system adoption, data quality, and continuous improvement across the organization.
- Facilitate workshops to clarify goals, gather inputs, and share Salesforce best practices.
- Use Jira proficiently to manage projects, track requirements, and ensure timely delivery.
- Help harmonize workflows, maintain documentation, and enhance team productivity.
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