Patient Care Coordinator
S
Sprinter HealthHealthcare
Remote - United StatesFull-TimeMiddle
Salary22 - 23 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 1 year of experience working in a clinical healthcare environment
- Required Skills
- Data entryGoogle WorkspaceZendeskEHRHIPAA
Requirements
- At least 1 year of experience working in a clinical healthcare environment
- Working knowledge of HIPAA, patient privacy standards, and common medical terminology
- Experience communicating with doctors’ offices, hospitals, labs, and clinics
- Experience using electronic health record (EHR) systems
- Highly fluent in modern workplace tools (Mac OS, Slack, Google Workspace, Zoom, Zendesk)
- Experience handling high-volume outbound patient calls
- Ability to meet defined SLAs or productivity targets
- Exceptional organizational skills and attention to detail when handling PHI
- Strong written communication skills
- Ability to adapt to changing priorities in a fast-paced environment
Responsibilities
- Conduct high-volume outbound patient result calls and post-visit appointment reviews within defined SLAs
- Provide clinical and administrative support by validating labs and confirming documentation
- Upload and manage clinical documents with accuracy and timeliness
- Monitor and track lab results and imaging reports through clinical applications
- Serve as a liaison between patients, providers, and internal teams
- Maintain and update provider directory information
- Partner with health systems and plans to obtain missing information
- Oversee medical record management and ensure HIPAA compliance
- Monitor workflows to identify gaps and suggest process improvements
View Full Description & ApplyYou'll be redirected to the employer's site
