Senior Account Manager - Nearshore Talent Solutions

New
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WorkanaIT Staffing
United States. CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Business DevelopmentAccount ManagementClient relationship managementLead Generation

Requirements

  • 5+ years of experience in account management, business development, client partnerships, or sales within IT staffing, recruiting, staff augmentation, nearshore outsourcing, software development outsourcing, or talent solutions.
  • Experience selling contractor, staffing, outsourcing, or remote talent services to companies in the U.S. and/or Canada.
  • Strong existing network or book of client relationships with companies that may need nearshore LATAM talent.
  • Proven ability to generate new leads and open new accounts without depending on inbound lead flow.
  • Track record of owning revenue, managing client relationships, and growing accounts through expansion, upselling, or cross-selling.
  • Strong understanding of how companies buy staffing, contractor, outsourcing, or software delivery services.
  • Ability to build trust with senior stakeholders, including founders, executives, hiring managers, talent leaders, and technology leaders.
  • Experience working in entrepreneurial, high-ownership, or performance-based environments.
  • Based in the U.S. or Canada.

Responsibilities

  • Own and grow a portfolio of clients across the U.S. and Canada.
  • Generate new business opportunities through outbound sales, referrals, past client relationships, networking, and strategic prospecting.
  • Identify client hiring needs and translate them into clear requirements for Workana’s recruiting and delivery teams.
  • Partner with internal recruiting and operations teams to ensure strong delivery, client satisfaction, and retention.
  • Expand existing accounts through upselling, cross-selling, and identifying new hiring or outsourcing opportunities.
  • Manage the full commercial cycle, from initial conversations and needs discovery to proposals, negotiation, onboarding, and account growth.
  • Track pipeline, revenue opportunities, client activity, and account performance.
  • Proactively address client concerns and ensure Workana is positioned as a trusted long-term talent partner.
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