Forward Deployed Engineer

New

We are a fully-remote companyFull-TimeSenior

Salary180,000 - 230,000 USD per year

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Job Details

5+ years of hands-on experience in web or application engineering, minimally in PHP and/or JavaScript.
Strong familiarity with WordPress at scale, including common architectures, REST APIs, caching/CDNs, performance optimization, integration methods, and security hardening.
Experience working directly with large customers in technical consulting, architecture, or professional services.
Proven ability to diagnose and resolve complex technical issues in distributed or high-traffic environments.
Excellent communication and stakeholder management skills.
Commercial mindset: ability to spot opportunities for value expansion and articulate ROI to non-technical stakeholders.

Engage directly with large VIP customers to ensure successful adoption, integration, and scaling of WordPress VIP solutions.
Directly identify and solve complex architectural and technical problems.
Conduct technical discovery and design sessions, producing architecture recommendations, migration plans, and implementation guidance.
Define scopes of work (SOWs) for technical expansion projects, collaborating closely with Services, Account Management, and Commercial teams.
Participate in presales and renewal discussions as the technical voice of confidence.
Maintain a living technical knowledge base of customer architectures and deployments.
Act as the internal authority on assigned customer environments, proactively identifying risks and opportunities.
Contribute to team-wide tooling and process improvements, including delivery platforms and AI workflows.
Experiment with and adopt AI-assisted workflows to improve delivery efficiency.
Collaborate with leadership to expand the practice into a repeatable, revenue-driving function.

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