Client Engagement Specialist
New
Viet Nam, Argentina, Brazil, Cyprus, Czechia, Estonia, Malaysia, Malta, Philippines, Poland, Romania, Thailand, Must be willing to work evenings and weekendsContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer support
Requirements
- Strong knowledge and user-side experience with X, Reddit, Telegram, Discord, Facebook, Instagram.
- Experience in crypto social media preferred.
- Strong English communication skills (written and spoken).
- Experience in social media management, community management and social community moderation.
- Passionate about Kraken and crypto culture.
- Strong attention to detail.
- Excellent multitasking skills and stress resilience.
- Willingness to work scheduled hours and weekends.
- Comfortable with public communication and client interactions.
Responsibilities
- Monitor social channels and promptly address client inquiries.
- Multitask and navigate across multiple social media platforms.
- Proactively engage clients and contribute to company social media voice and presence.
- Moderate social communities.
- Excel in high-pressure work environments.
- Participate in team meetings, projects and training sessions.
- Enhance client experience by delivering six-star service.
- Learn about new crypto trends, products, and technologies.
View Full Description & ApplyYou'll be redirected to the employer's site
