VP, AI Product
New
T
TDS Global SolutionsAI Customer Experience
United StatesFull-TimeVp
Salary not disclosed
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Job Details
- Required Skills
- AgileRESTful APIsDevOpsSaaS
Requirements
- Deep expertise in AI/ML platforms, architecture, and applied automation
- Strong understanding of CCaaS, contact center technologies, and CX operations
- Experience building or scaling AI-driven SaaS platforms
- Hands-on technical leadership experience in high-growth or startup environments
- Strong knowledge of infrastructure, APIs, DevOps, and modern cloud architecture
- Proven experience leading remote engineering and product teams
- Ability to distinguish between true AI capabilities and basic intelligent automation
- Experience taking products from MVP to scalable commercialization
- Strong communication and cross-functional leadership skills
Responsibilities
- Own the end-to-end product roadmap for multiple AI platforms
- Lead product, engineering, architecture, DevOps, AI/ML, and UX strategy
- Manage the transition of the current MVP from an external development partner to an internal product organization
- Build and scale a remote engineering and product team
- Drive rapid feature development through agile sprint execution
- Improve AI agent performance, orchestration, and operational intelligence capabilities
- Optimize infrastructure efficiency, token consumption, and platform scalability
- Partner closely with executive leadership on commercialization and growth strategy
- Oversee integrations across AI, automation, and CCaaS technologies
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