Customer Service Representative
New
To work from home, Monday-Friday, 7AM-7PM CSTFull-TimeEntry
Salary16 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMicrosoft OfficeAttention to detailMultitaskingData entry
Requirements
- High school diploma or equivalent
- Customer service experience
- Excellent verbal and written communication skills
- Strong attention to detail
- Strong multitasking abilities
- Proficiency with Microsoft Office tools
- Hardwired internet access (minimum 10 Mbps download / 2 Mbps upload)
- Smartphone (iOS or Android, 4 years old or newer) for company app
- Quiet and distraction-free home office environment
Responsibilities
- Review customer contracts including voluntary surrender, P&I breakdown, and total loss processes
- Advise customers on account status
- Provide information regarding title status and protection
- Assist customers with information on optional products
- Manage extensions and deferrals for customers
- Process payments and review account history
- Maintain accurate records of all customer interactions and resolutions
- Recommend solutions by analyzing customer accounts
- Handle multiple systems simultaneously
- Perform manual calculations
View Full Description & ApplyYou'll be redirected to the employer's site
