Senior Director Clinical Operations

New
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8–15+ years total experience (3–5 years leadership + 5–10 years functional)

Requirements

  • Registered Nurse (RN) license
  • BSN degree required
  • MSN or advanced clinical informatics training preferred
  • 3–5 years in a clinical operations leadership role
  • 5–10+ years of experience in utilization management, care management, or prior authorization operations
  • Experience in health systems, health plans, or delegated risk organizations
  • Familiarity with clinical documentation review and medical necessity criteria
  • Exposure to health IT, analytics platforms, or AI-enabled healthcare solutions

Responsibilities

  • Own and manage day-to-day clinical operations workflows across utilization management, prior authorization, and care coordination functions
  • Build and maintain operational standards, policies, and performance metrics
  • Identify operational bottlenecks and lead cross-functional resolution
  • Oversee workflow documentation, training materials, and change management
  • Track and report on operational KPIs
  • Partner with product managers to define requirements and user stories
  • Collaborate with AI teams to identify automation opportunities
  • Provide subject matter expertise during product pilots and implementations
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