Product Manager - Merchant Experience
New
S
SezzleFintech, Payments
Remote / Latam, US Mountain/Central time (roughly 9am–5pm MT core hours)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3–5 years
- Required Skills
- SQLProduct ManagementJiraRESTful APIsSaaSGitLab
Requirements
- 3–5 years of product management experience in fintech, payments, or SaaS.
- Experience shipping B2B or merchant-facing software.
- Strong written and spoken English.
- Experience with onboarding, dashboard/admin products, or payments/payouts.
- Ability to read code and use SQL.
- High proficiency in using AI tools as a daily driver.
- Demonstrated experience partnering with Sales and BD.
- Ability to work in US Mountain/Central time zones.
Responsibilities
- Manage merchant onboarding, including sign-up, KYB collection, and activation.
- Oversee merchant authentication, session management, and account recovery.
- Maintain the merchant dashboard for reporting, settlements, and configuration.
- Manage merchant payout scheduling, reconciliation, and dispute visibility.
- Develop quarterly roadmap and prioritize product features.
- Draft PRDs, user stories, and acceptance criteria using AI tools.
- Analyze merchant funnel data and churn signals.
- Coordinate with Sales, BD, and Engineering teams.
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