Strategic Account Manager
New
A
AbsorbLearning Management Systems
Remote CANFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- SalesforceAccount ManagementZendesk
Requirements
- 7+ years of experience in technology sales and client management
- Ability to become a trusted advisor to senior leaders within client organizations
- Very strong business communication skills (written and verbal)
- Experience working with a global client base
- Ability to travel for business when required
- Strong internal team player
- Post-secondary degree – business undergraduate degree or MBA (preferred)
Responsibilities
- Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts
- Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities
- Work with internal resources to develop and execute expansion plans from Discovery to Closed Won
- Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won
- Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape
- Demonstrate Absorb LMS functionality and provide pricing options
- Work with existing Customer Success resources to identify risk and mitigate churn wherever possible
- Use customer and prospect contact activities tools and systems
- Monitor and report on market and competitor activities
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