- Support the Customer Success team with pilots, deployments, renewals, and expansion programs.
- Own projects across account management, program management, and professional services to improve customer satisfaction.
- Track and coordinate technology deployments with customers and partners on a global scale.
- Coordinate between customers and Engineering teams by prioritizing support requests and helping resolve technical and product questions.
- Work directly with customers alongside Technical Project Managers and Applications Engineers to deliver successful rollouts and end-to-end solutions.