Customer Service Supervisor & Project Manager VA
New
S
Scale VirtuallyFood Supply Chain
We are looking for Virtual Professionals based in the Philippines., US-aligned working hours requiredContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Project ManagementOperations ManagementStakeholder managementCRMGoogle WorkspaceSlack
Requirements
- Proven experience in operations, customer service management, supply chain coordination, or project execution.
- Ability to manage multiple stakeholders without losing control of details.
- Strong English communication skills with precise tone control.
- Demonstrated ability to resolve operational issues independently.
- High attention to detail in order tracking and documentation.
- Comfortable working in fast-changing, partially undefined environments.
- Strong bias toward action and taking ownership.
- Ability to remain calm under high-pressure execution scenarios.
Responsibilities
- Control shared inboxes and manage real-time communication across buyers, vendors, and internal teams.
- Monitor active orders from confirmation to delivery, resolving mismatches or fulfillment issues.
- Execute food supply chain events including run-of-show, materials, and stakeholder coordination.
- Own buyer and vendor onboarding from initiation to activation.
- Maintain operational workflows and update system status in tools like Airtable and CRM.
- Deliver daily operational summaries to surface risks, bottlenecks, and unresolved issues.
View Full Description & ApplyYou'll be redirected to the employer's site
