Senior Retention Manager
O
OKTOBERECommerce Marketing
Netherlands. Secondary Locations: Latvia, Lithuania, Serbia, Portugal, South AfricaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- ShopifyMentorship
Requirements
- 4+ years hands-on Klaviyo experience.
- Experience in an agency or 8-figure+ brand background.
- Expert-level retention strategy skills.
- Full-funnel thinking proficiency.
- Proven relationship-building abilities.
- Strong business acumen.
- Proven ability to mentor team members.
Responsibilities
- Own results and relationships for 4–5 high-value Shopify brands (5M+/year).
- Handle complex strategic challenges.
- Develop advanced retention strategies and playbooks.
- Write copy and direct creative assets.
- Mentor specialists on the team.
- Contribute to internal process improvements.
- Represent the company in complex client negotiations.
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