Senior Project Manager - Lab Services
New
Canada, United States (East Coast or Central)Full-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementClient relationship managementEnglish communicationBudget management
Requirements
- Formal project management experience in a clinical or laboratory services environment, with clear evidence of independent ownership
- Demonstrated accountability for study budgets; invoice review, spend tracking, forecasting, not just milestone oversight
- Experience in central lab, lab services, or pharma services; direct familiarity with sample handling, accessioning, and specimen logistics
- Proven ability to manage multiple concurrent studies, prioritising effectively across a complex, dynamic portfolio
- Exceptional written and verbal communication in English — structured, clear, capable of simplifying technical complexity for non-scientific audiences
Responsibilities
- Manage a portfolio of concurrent central lab and specialty studies across the full project lifecycle
- Own study budgets with genuine accountability; invoice review, spend tracking against contract value, variance management, and proactive client forecasting
- Serve as the senior client contact for assigned sponsors, managing complex expectations and navigating difficult conversations without losing the relationship
- Translate technical laboratory processes and findings into clear, structured communication that non-scientific stakeholders can act on
- Coordinate across lab operations, logistics, quality, and finance to drive seamless execution, particularly around sample handling, accessioning, and shipment risk
- Monitor milestones, anticipate risks, and escalate with precision, keeping delivery on track without losing client confidence
- Contribute to the development of improved invoice review and budget management processes as part of a broader US PM capability initiative
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