Customer Marketing Manager
New
N
n8nB2B SaaS
EuropeFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Cross-functional collaboration
Requirements
- Senior IC experience in customer marketing, product marketing, customer advocacy, or content led storytelling within a high growth B2B SaaS company
- Experience building strategy, structure, and operating processes in functions that are still maturing
- Strong track record of turning customer stories into assets that support both marketing and sales
- Ability to work cross-functionally and influence senior stakeholders without direct authority
- Strong editorial judgment and storytelling ability, with a good sense of what makes a customer story commercially useful
- Comfortable balancing strategic thinking with hands-on execution
- Experience supporting enterprise or technical buyers with proof-oriented content
Responsibilities
- Own customer marketing strategy at n8n
- Build a scalable program for customer advocacy, storytelling, references, and proof-based marketing
- Create a structured approach for sourcing and prioritising customer stories across industries, use cases, and product areas
- Produce high-quality customer assets including: Case studies, Testimonials, Customer narratives, Reference programs, Co-marketing initiatives
- Partner closely with Product Marketing, Customer Success, Sales, Partnerships, Demand Generation, Content, and DevRel teams
- Gather strong customer stories from post-sales teams and turn them into assets that are useful for both marketing and sales
- Help Sales teams use customer proof more effectively in outbound activity, enterprise conversations, and deal support
- Build processes, tooling, and workflows that allow customer marketing to scale over time
- Measure performance and improve programs based on what drives the most impact
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