Project Coordinator - Home Remodeling
Philippines, Pacific timeFull-Time
SalaryAt least 6 USD per hour
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Job Details
- Languages
- English
- Required Skills
- Project CoordinationProblem SolvingCustomer serviceNegotiationTime ManagementWritten communicationVerbal communication
Requirements
- Excellent English communication skills (written and verbal)
- Ability to manage time effectively and prioritize multiple projects
- Strong customer service and people skills
- Problem-solving and negotiation skills
- Ability to perform in a fast-paced environment and manage stress effectively
Responsibilities
- Coordinate kitchen, bath, and flooring remodeling projects from beginning to completion
- Serve as the main point of contact and introduce yourself to clients as the Project Coordinator/Project Lead
- Schedule installation appointments with homeowners and installation teams
- Maintain consistent communication with clients regarding project updates, timelines, and expectations
- Order products and materials related to each remodeling project
- Manage project documentation and maintain accurate records
- Facilitate financing applications and required documentation
- Collect payments related to the project and submit them to the office accurately and on time
- Work closely with Sales, Installations, and Operations teams to ensure project success
- Proactively identify and resolve potential project issues before escalation
- Ensure a positive client experience that drives customer satisfaction, reviews, referrals, and repeat business
- Maintain organized workflows and timely follow-ups with customers and internal teams
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