Dutch Speaking Customer Service Agent
New
Sofia, Sofia City Province, Bulgaria. Netherlands. Belgium. Athens, Attica, Greece. PolandFull-Time
Salary not disclosed
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Job Details
- Languages
- Dutch
- Required Skills
- Communication SkillsCustomer serviceInterpersonal skills
Requirements
- Fluency in Dutch (both written and spoken)
- proficiency in English is a plus
- Experience in customer service roles preferred
- Excellent communication and interpersonal skills
- Ability to handle difficult situations calmly and professionally
- Familiarity with CRM systems and basic office software
- Self-driven with the ability to work independently and as part of a team
Responsibilities
- Provide assistance to Dutch-speaking customers via phone, email, and chat related to products and services.
- Resolve customer inquiries and complaints efficiently, ensuring customer satisfaction.
- Maintain accurate documentation of customer interactions in the CRM system.
- Collaborate with team members and other departments to enhance the overall customer experience.
- Stay informed about company products, policies, and industry trends.
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