E-Commerce Generalist
New
Philippines, US Pacific Time, Monday to Friday (40 hours per week)Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Professional fluency in English with top-tier written, reading, and speaking skills
- Experience
- 3+ years of experience
- Required Skills
- Project ManagementShopifyGoogle AnalyticsCustomer serviceNotion
Requirements
- Bachelor’s degree in a relevant field
- 3+ years of experience with Shopify, Klaviyo, and Notion
- Professional fluency in English with top-tier written, reading, and speaking skills
- Outstanding project management, organizational and problem-solving skills, and attention to detail
- Permanent access to a computer with reliable and high-speed Internet connection
- Ability to work in US Pacific Time, Monday to Friday (40 hours per week)
- Previous experience working the overnight/graveyard shift
Responsibilities
- Build, QA, schedule, and deploy email and SMS campaigns in Klaviyo across promotional, transactional, and lifecycle sends.
- Own and maintain the master email/SMS calendar, ensuring all campaigns are briefed, built, and scheduled on time.
- Manage the team's Notion board for email campaigns — create briefs, track status, and keep all assets organized.
- Serve as the eCommerce escalation point for complex customer issues raised by the support team (order errors, promotions, loyalty, etc.).
- Execute day-to-day Shopify tasks: create and manage discount codes, update product listings, and configure collections.
- Coordinate cross-functional eCommerce campaigns end-to-end — aligning copy, design, dev, and marketing stakeholders.
View Full Description & ApplyYou'll be redirected to the employer's site
