Sales Manager – Remote Support Track
New
Location: Fort McMurray, ABFull-TimeManager
Salary60,000 - 95,000 USD per year
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Job Details
- Required Skills
- Problem SolvingCustomer serviceNegotiationTime ManagementLead Generation
Requirements
- Strong verbal and written communication skills
- Excellent customer service and interpersonal abilities
- Sales, upselling, or lead-generation experience is an asset
- Strong problem-solving and negotiation skills
- Comfortable using CRM software, email platforms, and communication tools
- Ability to multitask and work in a fast-paced environment
- Strong organization and time management
- Clear communication skills
- Attention to detail
- Professionalism and reliability
- Comfort with remote tools
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and text
- Provide accurate information regarding products, services, pricing, and company policies
- Resolve customer concerns and complaints efficiently while maintaining professionalism
- Identify customer needs and recommend suitable products or services
- Promote special offers, upgrades, or additional services when appropriate
- Generate leads and support sales initiatives through customer interactions
- Maintain accurate customer records within the CRM system
- Document interactions, sales activities, and follow-up actions
- Meet productivity, response-time, and performance goals
- Collaborate with team members to improve customer experience and sales strategies
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