Director of Account Management & Partnerships
K
KoothDigital health
Workable remote: True Workable locations: Michigan, United States Location: Michigan, United StatesFull-TimeDirector
Salary130,000 - 150,000 USD per year
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Job Details
- Experience
- 7–10 years of experience
- Required Skills
- Account Management
Requirements
- 7–10 years of experience in account management, public sector partnership development, government relations, or strategic partnerships
- Experience within digital health, behavioral health, education, Medicaid, or related sectors
- Experience managing public sector contracts and complex stakeholder relationships, including Medicaid MCOs, school systems, state agencies, county partners, or community-based organizations
- Strong understanding of government procurement processes, Medicaid policy, public health funding structures, and/or behavioral health ecosystems
- Familiarity with the partnership landscape within Michigan (or assigned territory), including existing relationships or experience working across education, youth mental health, healthcare, public sector, or community-based systems
- Demonstrated ability to build trust and influence across diverse stakeholder groups, from operational partners to senior government and community leaders
- Strong communication, relationship management, and project management skills
- Ability to navigate complex and evolving environments
- Ability to create clear, client-facing presentations, reports, and strategic insights using data and tools such as Google Sheets, Slides, and Docs
- Passion for equitable access to mental health care and improving outcomes for young people and communities
Responsibilities
- Manage a portfolio of high-impact state and regional contracts, ensuring strong delivery, service-level compliance, and client satisfaction
- Act as the day-to-day lead for key public sector stakeholders—including commissioners, agency leads, Medicaid and payer partners, and legislative liaisons
- Partner with senior leadership to help shape and execute Kooth’s broader commercial and partnership strategy within assigned states or territories
- Lead recurring business reviews with clients, delivering clear, data-informed insights that demonstrate Kooth’s outcomes, engagement, and overall value
- Identify opportunities for contract renewal and service expansion based on evolving client needs, policy priorities, and market dynamics
- Collaborate cross-functionally with Product, Clinical, Engagement, Marketing, and Operations teams to align internal resources with client expectations and strategic priorities
- Support the development and execution of Kooth’s U.S. partnership strategy by identifying aligned opportunities with Medicaid managed care organizations (MCOs), school districts, state agencies, and community coalitions
- Create and deliver compelling reports, presentations, and dashboards that translate Kooth’s data into stories of community impact and system value
- Serve as a trusted cross-functional partner to teams across Sales, Product, Clinical, Operations, and Marketing
- Champion the voice of the client internally and help Kooth remain responsive, evidence-based, and values-aligned
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