Growth and Retention Account Manager
New
US, Remote. Must work and reside within the US for this position.Full-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 2-5+ years
- Required Skills
- Business DevelopmentSalesforceMS OfficeAccount Management
Requirements
- Minimum of a Bachelor's degree or equivalent experience
- Proven track record of 2-5+ years of success in both new business development and account management roles.
- Experience within the education technology or services space, literacy/reading products highly preferred.
- Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.
- Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.
- Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.
- Resilient, self-motivated, and comfortable working in a fast-paced environment.
- Ability to think strategically and act consultatively, not just transactionally.
- Skilled at navigating leadership transitions and maintaining continuity in relationships.
- Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.
- Exceptional discovery and consultative selling skills that lead to long-term partnerships and growth.
- Experience managing complex sales cycles within school districts.
- Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.
- Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.
- Willingness and ability to travel as needed to meet with clients and attend key events.
Responsibilities
- Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.
- Identify and engage new prospects through data-driven outreach, leveraging dynamic discovery skills to uncover needs and align solutions.
- Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.
- Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.
- Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.
- Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.
- Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.
- Establish and manage pilots to demonstrate product value and seed new business opportunities.
- Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.
- Foster exceptional interdepartmental partnerships and leverage subject matter expertise.
View Full Description & ApplyYou'll be redirected to the employer's site
