- Manage a portfolio of high-impact state and regional contracts, ensuring strong delivery, service-level compliance, and client satisfaction
- Act as the day-to-day lead for key public sector stakeholders—including commissioners, agency leads, Medicaid and payer partners, and legislative liaisons
- Partner with senior leadership to help shape and execute Kooth’s broader commercial and partnership strategy within assigned states or territories
- Lead recurring business reviews with clients, delivering clear, data-informed insights that demonstrate Kooth’s outcomes, engagement, and overall value
- Identify opportunities for contract renewal and service expansion based on evolving client needs, policy priorities, and market dynamics
- Collaborate cross-functionally with Product, Clinical, Engagement, Marketing, and Operations teams to align internal resources with client expectations and strategic priorities
- Support the development and execution of Kooth’s U.S. partnership strategy by identifying aligned opportunities with Medicaid managed care organizations (MCOs), school districts, state agencies, and community coalitions
- Create and deliver compelling reports, presentations, and dashboards that translate Kooth’s data into stories of community impact and system value
- Serve as a trusted cross-functional partner to teams across Sales, Product, Clinical, Operations, and Marketing
- Champion the voice of the client internally and help Kooth remain responsive, evidence-based, and values-aligned
Account Management