Head of Sales - North America
United StatesFull-TimeExecutive
Salary not disclosed
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Job Details
- Experience
- 8+ years of experience
- Required Skills
- Business DevelopmentNegotiationCRMHubSpot
Requirements
- Strong business development experience (with preference for experience with performance marketing)
- 8+ years of experience in technology, advertising or a media sale with progressive career advancement and expanded responsibilities
- Experience with short and long sales cycles, and a broad range of clients spanning large enterprise-level, as well as small and midsized businesses (ecomm and financial services experience a plus)
- Track record of team building and culture development
- A motivated self-starter, process-oriented with high attention to detail
- Operates with a sense of urgency and expects his/her team to do the same, leading by example
- Possesses a very hands-on orientation and comfortable working in a resource lean environment
- Bachelor’s Degree required
Responsibilities
- Directly manage, coach, and develop all sales team members (BDRs, closers, and sales ops support) to drive consistent performance and accountability
- Establish clear goals and expectations by role (outbound activity, pipeline creation, stage progression, close rate, and quota attainment)
- Run structured deal strategy reviews and support late‑stage deal execution (negotiation planning, stakeholder mapping, close plans)
- Drive improvements in win rate through rigorous qualification, competitive positioning, and consistent sales process adherence
- Own the sales operating cadence: weekly pipeline and forecast calls, stage-by-stage inspection, and gap-close planning
- Define and manage core KPIs (pipeline coverage, conversion by stage, cycle time, win rate, outbound activity, meeting-to-opportunity and opportunity-to-close rates)
- Ensure high‑integrity CRM usage (HubSpot): accurate stage management, activity logging, close dates, and reporting hygiene
- Refine and operationalize the ideal customer profile (ICP) and targeting approach in partnership with Chief Customer Officer and the marketing team
- Develop and continuously improve outbound and closing playbooks (messaging, objection handling, discovery, qualification, mutual action plans)
- Partner with Marketing (dotted line) to align campaigns / content with ICP targets and pipeline needs
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