Account Manager
Workable locations: Portugal. GreeceFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience
- Required Skills
- Project ManagementCommunication SkillsProblem SolvingTime ManagementAccount ManagementCRM
Requirements
- 5+ years of experience in sales, account management, or a related commercial role
- Experience working within an IT or technology‑driven environment, with exposure to cross‑cultural and diverse customer bases
- Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels
- Strong team player who collaborates effectively across departments
- Highly organized, with strong prioritization and time‑management skills
- Autonomous, confident, and assertive, with the ability to take ownership and drive results
- Stress‑resilient and comfortable working in a fast‑paced environment
- Creative thinker with the ability to think outside the box and propose innovative solutions
- Proactive, solution‑oriented mindset with strong problem‑solving skills
- Basic knowledge of project management principles and practices
Responsibilities
- Serve as the primary point of contact for assigned accounts, owning the full sales cycle from lead generation to quoting, closing, and follow-up.
- Achieve sales targets and budgets by growing existing accounts, developing new opportunities, and managing forecasts and reporting.
- Build and maintain strong, long-term customer relationships by understanding client needs, satisfaction levels, and delivering scalable, tailored solutions.
- Coordinate closely with internal teams (Account Managers, Sales Support, License Support) to ensure high-quality delivery, documentation, and timely cross-department communication.
- Manage account operations, including CRM/ERP usage, overdue payment follow-ups, process compliance, and acting as backup for other Account Managers when needed.
- Engage with clients, prospects, and partners both remotely and on-site, dedicating significant time to collaboration with the License Support team and Microsoft business training initiatives.
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