Manager, Revenue Operations
P
ProcurifyB2B SaaS
Canada RemoteFull-TimeManager
Salary86,000 - 108,000 CAD per year
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Job Details
- Experience
- 3–5 years of experience
- Required Skills
- SQLArtificial IntelligenceData Analysis
Requirements
- 3–5 years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or related roles in a B2B SaaS or high-growth technology environment
- Hands-on experience supporting sales teams and/or customer success teams, including pipeline management and post-sale processes
- Experience working with core tools, including: Salesforce CRM, Platforms such as Gong and Vitally
- Experience working with pipeline data, forecasting support, and customer lifecycle reporting
- Exposure to automation or AI-enabled tools in revenue workflows or analysis
- Strong experience in Salesforce CRM, administration and pipeline
- Experience supporting sales operations and/or customer success operations
- Familiarity with tools such as Gong and Vitally
- Solid understanding of sales processes, forecasting inputs, and customer lifecycle management
- Experience analyzing pipeline and customer data and building reports (e.g., using SQL in Metabase or similar BI tools)
- Strong attention to detail and commitment to data quality
- Ability to translate business requirements into scalable systems and processes
- An AI-forward mindset in applying automation and AI tools to improve workflows and reporting
- Ability to drive adoption of new processes and tools across cross-functional teams through training, documentation, and stakeholder buy-in
Responsibilities
- Support the execution and optimization of sales processes, from opportunity creation through close
- Maintain pipeline hygiene and ensure accurate opportunity data within Salesforce CRM
- Monitor pipeline performance and identify opportunities to improve conversion rates, cycle time, and sales velocity
- Support sales forecasting processes through data accuracy and structured reporting
- Support operational processes across the post-sale lifecycle, including onboarding, renewal, and expansion
- Partner with Customer Success to improve customer health tracking, renewal visibility, and retention workflows
- Administer and optimize Salesforce CRM, including configuration, automation, and data integrity
- Build and maintain dashboards that provide visibility into pipeline health, sales performance, and customer lifecycle metrics
- Analyze data to identify trends, risks, and opportunities across sales and customer success
- Maintain high standards of data quality across CRM and customer systems
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