Payroll Implementation Sr Specialist

Listing location: US Structured job location: USFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years of experience
Required Skills
Data AnalysisMicrosoft Excel

Requirements

  • 5+ years of experience in payroll implementation, payroll operations, or HCM system configuration (multi-state payroll strongly preferred)
  • Deep understanding of payroll systems setup, configuration, reporting, and workflow design
  • Strong knowledge of payroll tax processes, including multi-state tax compliance and remittance rules
  • Experience working with HR/payroll platforms and integrated HCM solutions
  • Advanced proficiency in Microsoft Excel and comfort with data analysis tools
  • Strong communication skills with the ability to translate technical payroll concepts for clients of varying expertise
  • Highly organized with the ability to manage multiple projects, deadlines, and client implementations simultaneously
  • Strong attention to detail, problem-solving ability, and urgency in execution
  • Bachelor’s degree in Business, Accounting, Finance, or related field preferred
  • Positive, adaptable, and service-oriented mindset with strong collaboration skills

Responsibilities

  • Own end-to-end payroll implementation and client onboarding while ensuring accurate system configuration and a smooth transition to ongoing services.
  • Serve as the primary implementation contact from sales handoff through client services transition, ensuring alignment on scope and expectations
  • Lead discovery and needs analysis sessions to capture payroll, HR, timekeeping, and compliance requirements
  • Configure payroll systems, reporting structures, and related modules (HR, ACA, benefits, timekeeping) based on client specifications
  • Execute and validate first payroll runs to ensure accuracy and continuity from legacy systems
  • Train clients on system usage, workflows, and best practices for payroll processing and compliance
  • Manage data migration from prior providers, ensuring completeness and correctness for go-live readiness
  • Develop and maintain documentation, templates, and training materials to support scalable onboarding processes
  • Provide second-tier troubleshooting support and manage resolution of payroll system issues and service cases
  • Support platform transitions, system upgrades, and ongoing process improvements across client implementations
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