Business Systems Analyst, Retirement Benefits Operations
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementBusiness AnalysisSharePointData StructuresCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingOrganizational skillsMicrosoft Office Suite
Requirements
- 2+ years of experience as a Business Systems Analyst or in a retirement/benefits administration environment with technical exposure
- Experience working with defined benefit retirement plans
- Strong proficiency in Microsoft Excel
- Familiarity with SharePoint, Smartsheet, and Microsoft Office Suite
- Understanding of databases, data structures, and system applications
- Knowledge of business analysis and project management methodologies
- Strong analytical, problem-solving, and organizational skills with high attention to detail
- Ability to write clear requirements and translate business needs into technical documentation
- Excellent communication skills and ability to collaborate with diverse internal and external stakeholders
- Ability to work independently, exercise sound judgment, and manage multiple priorities
Responsibilities
- Analyze system changes, enhancements, and bug fixes to ensure accuracy and alignment with business requirements
- Conduct testing of system updates, upgrades, and new functionality, validating performance and resolving defects
- Write and maintain detailed business and technical requirements for system changes and enhancements
- Collaborate with programmers, operations teams, and vendors to ensure smooth implementation of system solutions
- Design, generate, and maintain operational reports, data queries, and dashboards to support decision-making
- Identify data trends, anomalies, and operational issues to improve client service and system performance
- Support project work for client implementations, including planning, requirements gathering, testing, and documentation
- Maintain system documentation, workflows, and operational procedures to ensure consistency and compliance
- Provide technical support, troubleshooting, and training to internal users and stakeholders
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