CNC Field Service Engineer
P
Phillips CorporationManufacturing technology
Huntsville, Alabama, United States. Birmingham, Alabama, United StatesFull-Time
Salary55,000 - 75,000 USD per year
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Job Details
- Required Skills
- Troubleshooting
Requirements
- Experience with maintenance on CNC machines.
- Valid driver's license.
- Ability to travel on the road up to 80% of the week with possible overnight stays between Monday - Friday.
- A high mechanical aptitude with some electrical knowledge.
- Good communication skills and ability to deal with customers professionally.
- Ability to keep track of expenses and manage paperwork relating to maintenance completed.
- Haas certification
Responsibilities
- Installing new or modified equipment at the customer’s facility and ensuring full functionality according to specifications.
- Analyzing, reviewing and inspecting findings to determine the source of problems, and recommending repair, replacement, or other corrective actions.
- Coordinating problem resolution with factory or Phillips inside service support to expedite repairs.
- Providing on-site technical assistance to help troubleshoot and repair equipment.
- Updating and completing current incomplete service reports to reflect accurately and completely the work performed.
- Providing feedback to the factory to help update and make changes to the service procedure used in troubleshooting and completing repairs to the machine in the field.
- Providing a communication link between the customer and the company to help ensure that effective service is provided to the customer.
- Conducting training on the safe operations of the equipment and demonstrating skills to trainees, including both team members and customers.
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