Scheduling Specialist & Data Entry (Escrow)
Z
ZipdevReal estate
Remote
Workable locations: Mexico. Colombia
Must be based in LATAM, 9:00 AM – 5:00 PM Pacific TimeFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Excellent English communication skills (written and verbal)
- Experience
- 2 years of experience in administrative roles or similar fields.
- Required Skills
- Customer serviceAttention to detailData entry
Requirements
- 2 years of experience in administrative roles or similar fields
- Excellent English communication skills (written and verbal)
- Strong customer service and phone communication skills
- High attention to detail with an accuracy-focused mindset
- Ability to manage multiple tasks and maintain organization in a fast-paced environment
- Reliable home office setup with high-speed internet and a quiet workspace
- Availability to work 9:00 AM – 5:00 PM Pacific Time
- Previous experience in customer service, real estate, escrow, title, or mortgage industries
- Experience scheduling appointments or coordinating operations
- Familiarity with CRM systems or administrative workflow tools
- Experience handling sensitive documentation or client information
Responsibilities
- Manage outbound calls to home buyers and renters to coordinate notary signing appointments
- Provide a warm, professional, and service-oriented customer experience
- Confirm scheduling details and ensure smooth communication between all parties involved
- Review and enter file information with a high level of accuracy
- Verify documentation and appointment details to prevent errors or delays in closings
- Maintain organized and accurate digital records and workflows
- Act as a professional representative of the Caffeinated Closers brand
- Respond to client questions and provide timely updates throughout the signing process
- Assist with maintaining workflow organization and task tracking
- Ensure documentation and processes meet company quality standards
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