Sr. Business Systems Manager
Source API remote eligibility restrictions: IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 10+ years experience
- Required Skills
- RESTful APIsChange Management
Requirements
- 10+ years experience owning or architecting enterprise internal systems in a high-growth SaaS environment.
- Deep experience across multiple functional domains, including customer-facing teams, RevOps, HR, Finance, and Accounting systems.
- Strong expertise in systems integration, APIs, middleware, data pipelines, and BI ecosystems.
- Proven experience evaluating tools and vendors, including implementation effort estimation and TCO analysis.
- Comfortable operating as a senior decision-maker influencing tooling and architectural strategy.
- Excellent communicator with the ability to connect technical decisions to business outcomes.
- Experience building or leading enterprise systems or business applications teams.
- Familiarity with workforce management, forecasting, payroll-adjacent systems, or revenue analytics.
- Experience driving system consolidation, re-architecture, or platform standardization at scale.
- Strong partnership experience with Finance, Procurement, and Executive leadership.
Responsibilities
- Own the enterprise-wide architecture for all internal business systems at HighLevel.
- Maintain a clear, living system map that documents tools, integrations, data flows, and ownership.
- Ensure systems are designed intentionally to support speed, scale, and reliability.
- Act as the architectural gatekeeper for all new internal system requests.
- Evaluate tools and vendors by assessing business need, implementation effort, integration, TCO, scalability, vendor risk, and maintenance overhead.
- Provide clear recommendations on whether to buy, build, enhance, consolidate, or decline tools.
- Design and govern system integrations across operational platforms and analytics tooling.
- Establish standards for configuration, access, documentation, change management, and data integrity.
- Serve as a trusted advisor to leaders across Support, Revenue, Finance, and Corporate teams.
- Build and lead a systems function over time as the role and company scale.
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