Customer Success Manager, Small & Mid-Market
New
S
SecurlyEdTech
United States of America - RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- SalesforceCustomer SuccessSaaS
Requirements
- Experience in a customer success or customer-facing SaaS role, ideally within EdTech
- A track record of managing 200–400 accounts with digital engagement models
- Familiarity with tools like Gainsight, Salesforce, and customer marketing platforms
- Strength in building scalable workflows for onboarding, renewal, and expansion
- Proactive communication skills and strong organizational habits
- Knowledge of K-12 school cycles and priorities (preferred but not required)
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