Customer Success Manager, Large/Enterprise School Districts

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SecurlyEdTech
United States of America - RemoteFull-TimeManager
Salary not disclosed
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Job Details

Required Skills
Communication SkillsRelationship management

Requirements

  • Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred)
  • Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
  • Proven ability to serve as a trusted advisor to senior education leaders and administrators
  • A track record of driving product adoption, retention, and strategic expansion
  • Excellent communication and influence skills with both internal teams and external stakeholders
  • Experience supporting complex public sector accounts
  • Skilled at balancing relationship depth with outcome-based performance metrics
  • Comfortable facilitating strategic conversations and success planning with senior-level stakeholders
  • Collaborative, organized, and self-motivated in a remote-first environment
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