Senior Quality Assurance Tester (ServiceNow)
New
Source API remote eligibility restrictions: United States ... MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.Full-TimeSenior
Salary81,499 - 138,549 USD per year
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Job Details
- Experience
- 6+ Years experience in quality assurance testing
- Required Skills
- Agile methodologiesQuality AssuranceServiceNow
Requirements
- 6+ Years experience in quality assurance testing
- 3+ years experience testing all product backlog items (stories and tasks) and providing pass/fail documentation for each product backlog item
- 3+ Years experience in developing and implementing project Software Quality Assurance Plans that conforms to the requirements of the contract
- 3+ years experience working autonomously as the lead for all activities involving quality assurance and compliance with applicable regulatory requirements
- 3+ years experience conducting regular system quality audits
- 3+ years experience reviewing and analyzing data and documentation related to system quality
- 3+ years experience authoring test scripts
- 2+ years experience working in an agile environment
- 2+ Experience creating test scripts for UAT
- Active DHS or DoW Public Trust clearance
- Strong experience working in an agile environment
- Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project
- Experience working across multiple projects
- Experience with ServiceNow CSM, ITSM, and App Engine
- Has an active CSA
Responsibilities
- Develop and execute detailed, end‑to‑end test scripts for all user stories and project components
- Provide recommendations on QA processes, standards, and continuous improvement
- Document and communicate clear pass/fail results, including defect details and replication steps
- Collaborate with developers to review findings, discuss issues, and validate resolutions
- Participate effectively in Agile ceremonies, ensuring all testing is completed within each sprint
- Work directly with stakeholders and technical teams to understand requirements and expected system behavior
- Navigate applications and systems efficiently to ensure full validation of intended functionality
- Contribute to pre‑sprint readiness by confirming understanding of functionality before development begins
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