- Collaborate cross-functionally & externally to investigate deviations/non-conformances & consumer complaints
- Track and trend issues that may require further corrective or preventive action (CAPA)
- Issue, track and trend supplier nonconformance (NCRs) to ensure timely resolution of nonconforming issues
- Support the hold, release, inspection, rework &/or destruction of nonconforming product
- Prepare supplier performance metrics and scorecards
- Maintain OLLY’s quality databases, supplier documentation and approved supplier master list
- Support the supplier audit & qualification program
- Provide Quality support for our supply partners & cross-functional teams
Quality Assurance