Technical Programs Project Manager
New
P
Personified TechIT + cybersecurity
United StatesFull-TimeManager
Salary75,000 - 95,000 USD per year
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Job Details
- Experience
- 3-5 years of experience
- Required Skills
- Project ManagementCommunication SkillsProblem SolvingCustomer serviceAttention to detailAsana
Requirements
- 3-5 years of experience managing projects and working with project management software tools.
- Track record of managing simultaneous projects across diverse stakeholders in a complex, remote environment.
- Demonstrated experience coordinating with various stakeholders to meet time-bound deliverables using planning, prioritization, problem-solving, and meticulous attention to detail.
- Excellent verbal and written communication skills, including the ability to clearly and concisely articulate complex concepts for a variety of audiences.
- Understanding of and experience with technology and digital security principles.
- Experience managing data using spreadsheets and project management tools (e.g., Monday.com, Asana, Trello).
- Experience in a customer-facing role, and a track record of providing great customer/client experiences.
- Ability to establish and maintain key relationships with the internal team, and diverse stakeholders and partners.
- Project management certification is a plus.
- Willingness to work outside of normal business hours as required.
- Willingness to travel as required.
Responsibilities
- Direct the development and coordination of internal and external projects with the support of the Technical Programs Team.
- Support and manage coordination between internal team and external clients to ensure capacity is dedicated to critical projects, priorities are aligned, and all project timelines and deliverables are met.
- Maintain meticulous records of projects, properties, and needs across clients and programs — including issues, risks, decisions, and schedules.
- Engage directly with clients to ensure they achieve compliance with digital security and that their IT needs are met.
- Develop and maintain strong, effective working relationships with clients, assist with new client onboarding, and ensure Personified delivers on major projects.
- Drive effective communication across internal team members and external client stakeholders by facilitating client check-ins, quarterly review calls, and by drafting written communications.
- Use communication, planning, prioritization, and tracking skills to manage internal projects.
- Support the Technical Programs team with client administrative tasks, as needed, including creating documents, updating templates, client communications and organizing data.
- Collaborate with the Support Strategy, Policy & Trainings team/IT Systems & Knowledge Manager to create and update internal documentation and file organization.
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