Client Operations Manager
New
Workable locations: Pakistan Location: Pakistan, U.S. Business HoursFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–5 years experience
- Required Skills
- Project ManagementNotion
Requirements
- 3–5 years experience in Operations, Project management, Chief of Staff, or Account management
- Proven experience managing multiple clients or workstreams simultaneously
- Hands-on experience building workflows, SOPs, and real operational systems
- Strong client-facing communication skills
- High ownership, accountability, and attention to detail
- Execution-focused with strong operational discipline
- Highly organized with exceptional follow-through
- Comfortable working in fast-paced, scaling environments
- Problem-solver who proactively removes blockers
- Systems thinker who builds structure where none exists
- Experience contributing to company growth or scaling operations
- Experience with automation tools: Zapier, Make, Airtable, Notion
- Exposure to AI-native tools: n8n or similar
- Background in startups or high-growth environments
Responsibilities
- Manage client communication and expectations
- Drive accountability across teams
- Ensure consistent delivery and progress
- Build systems that eliminate operational gaps
- Serve as the primary point of contact for clients
- Run regular check-ins to track progress, commitments, and blockers
- Maintain a live tracker for all client workstreams
- Build and improve SOPs, workflows, and operational systems
- Create automations for reporting, tracking, and notifications
- Align cross-functional teams on timelines, deliverables, and outcomes
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