Clinical Vendor Activation Manager
New
C
Care AccessHealthcare, Clinical Research
Remote within the United StatesFull-TimeManager
Salary80,000 - 100,000 USD per year
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Job Details
- Experience
- 3–5 years of experience in clinical operations, vendor management, or clinical trial start-up.
Requirements
- Strong understanding of clinical protocols, trial execution, and start-up workflows
- Prior vendor experience with the ability to discuss protocol clinical aspects with vendors
- Skilled at guiding vendor partners and internal teams on protocol expectations, training, and procedures
- Experience interacting with sponsors and their preferred vendor teams to review expectations and qualifications
- Ability to negotiate and 'sell' Care Access’s value to vendor partners and sponsors
- Data management skills for tracking KPIs, vendor performance, and escalation logs
- Bachelor’s degree in life sciences, healthcare, nursing, or related field (advanced degree preferred)
- 3–5 years of experience in clinical operations, vendor management, or clinical trial start-up
- Prior vendor-facing experience within clinical trials required
- Familiarity with vendor qualification systems, contracting workflows, and site activation processes
- Proficiency with CTMS, clinical portals, and project tracking tools
Responsibilities
- Review clinical protocols and study documents to determine vendor scope and compatibility; translate protocol elements into vendor qualifications and expectations
- Provide clinical insight to the Vendor Management and SSU teams to support vendor selection, feasibility, and site alignment
- Guide vendors through training expectations based on protocol requirements; assist internal teams in clarifying procedural expectations and documentation needs
- Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; act as clinical escalation point for vendor readiness concerns
- Participate in SEV preparation and vendor-related activation readiness, ensuring clinical requirements are addressed early in the start-up process
- Monitor vendor performance, proactively raise risks based on historical knowledge, and escalate concerns impacting KPIs
- Document and track contracting and qualification timelines, escalation history, and vendor performance metrics in internal systems
- Negotiate with vendors and sponsors, demonstrating sales ability when communicating the benefits of partnering with Care Access
- Represent Vendor Management in clinical and operational discussions with sponsors, CROs, and vendor teams
- Develop tools, templates, and training materials to strengthen vendor onboarding and oversight processes
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