Community Manager
New
C
Co-Active Training InstituteCoaching, leadership development
United States - Remote, Eastern Time Zone hoursFull-TimeManager
Salary79,600 - 90,500 USD per year
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Job Details
- Experience
- 5 years of experience in community management or similar roles
- Required Skills
- Microsoft ExcelPowerPoint
Requirements
- 5 years of experience in community management or similar roles
- Experience administering a large-scale online community, ideally on platforms like Mighty Networks or Circle
- High level of energy and enthusiasm, with a natural ability to connect with people across cultures and geographies, and a presence that draws others in and fosters meaningful engagement
- Strong organizational and operational skills
- Analytical skills with Excel
- Presentation skills in Google Slides/Powerpoint
- Ability to prioritize effectively and make sound decisions in a fast-moving environment
- Clear verbal and written communicator, with the ability to adapt communication styles to different audiences and different cultures
- Familiarity with or willingness to be trained in the Co-Active model
- Passion for coaching, personal development, and leadership development
- You’re a self starter who takes initiative
- You enjoy problem solving
- You’re a lifelong learner with a growth mindset
Responsibilities
- Launch and steward our global online community from the ground up
- Set up, administer and optimize a large-scale digital community platform
- Design and facilitate online and in-person engaging community experiences that foster connection, learning, and participation
- Connect with grassroots community leaders around the globe to integrate into our community strategy
- Actively host the space: welcoming members, sparking conversations, and nurturing relationships
- Monitor community health and dynamics, using sound judgment to respond and intervene appropriately
- Experiment continuously with new formats, rituals, and engagement strategies
- Bring structure and organization to community operations, content, and workflows
- Collaborate cross-functionally to ensure the community supports broader organizational goals
- Support a global member base, including occasional non-standard working hours
- Oversee and manage governance and escalation procedures and policies; partner with IT and internal partners to maintain user information, system processes and content deployment
- Monitor key performance indicators to measure community engagement, and establish and maintain quarterly reporting
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