- Convert inbound leads into customers by communicating the value of coach training and leadership programs.
- Guide prospective participants through the registration process and respond to their questions.
- Follow up with current customers to identify additional opportunities that meet their needs.
- Maintain accurate lead and customer records in the CRM and contribute to conversion and revenue goals.
- Identify and qualify organizational opportunities and progress them toward proposals.
- Conduct targeted outreach to HR, L&D, OD, and Talent leaders through calls, email, social media, networking, and events.
- Guide prospects through needs-based discovery and create and present proposals aligned with client objectives.
- Contribute to B2B sales assets, messaging, and playbooks alongside sales leadership.
- Collaborate with sales and customer success teams, represent the company at webinars and events, and suggest process improvements.
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